# Product roadmap

We're building to empower our customers and bank partners with the tools to scale effortlessly, stay compliant in a dynamic regulatory environment, and drive innovation in the ever-evolving financial services industry.

#### Categories

- Account Management
- Banks
- Canada
- Cards
- Data
- Fraud Monitoring
- Ledger
- Lending
- Operations
- Payments
- Risk & Compliance
- Security

#### Building now

**7**  
**Q1 2025**

#### Bank Resource Center
A central location for banks to store and access all key program information and documentation.

#### Card Usage Funnel Report
Dashboard in Synctera Insights providing key metrics for every step of the funnel, equipping customers with data needed to optimize the user experience.  
**Q1 2025**

#### Cases Overview Dashboard
A snapshot view of a Console user’s assigned cases to better understand priorities and enhance operational efficiency.  
**Q1 2025**

#### Digital Wallets for Instant Payments
Accept Instant Account Funding payments via Apple Pay and Google Pay.  
**Q1 2025**

#### External Vendor API
Specialized vendor API support to easily integrate with Synctera and partner with customers.  
**Q1 2025**

#### New FedWire Format
Upgrading wire files to the new FedWire 20022 format.  
**Q1 2025**

#### Surcharge-free ATM Network
Offer end users access to a network of 40,000+ surcharge-free ATMs across the US.

#### Launched

**12**  
**Q1 2025**

#### Card Activation Widget
The card activation widget will give customers a new way to embed a customizable card activation user experience directly into their application.

#### SyncteraPay
Customers can now work with any payment provider and have all transaction information centralized and seamlessly integrated into the Synctera Ledger. [Learn more here.](https://synctera.com/post/introducing-syncterapay)

#### Use Preferred KYC or KYB Vendor
Customers can now bring their preferred KYC or KYB vendor onto the Synctera Platform. [Learn more here](https://learn.synctera.com/docs/using-your-own-kyc-vendor).

#### Plaid Core Exchange Integration
The Plaid Core Exchange integration enables the seamless linking of accounts and efficient fund transfers between accounts. End-users can now link their Synctera-powered bank accounts to Chime, Acorns, and Intuit QuickBooks, etc.

#### Additional Card Fulfillment Vendor
[G+D](https://www.gi-de.com/en/) offers our customers a wider range of options when selecting the quality and type of materials for their end-users' cards.

#### Fleet Cards
Fleet cards allow businesses to manage payments associated with the vehicle fleet they own and operate. Fleet card capabilities are available through the Synctera Smart Card.

#### Enhanced Ongoing Monitoring
Banks partners will be able to better monitor their programs to ensure they can withstand regulatory scrutiny. Banks will be also able to produce evidence of their monitoring, and companies will be able to produce evidence they’ve addressed ongoing compliance requirements.

#### Dispute Management Enhancements for Cards
These enhancements include improved dispute case management and monitoring capabilities that allow customers to manage card disputes more efficiently.

#### Card on File Updater Enhancements (Debit to Smart Card)
Merchants will automatically update an end user's card-on-file in the instance of a Synctera customer migrating end users from debit cards to Smart Cards.

#### Card Issuer 3 Domain Secure (3DS)
Card Issuer 3DS is an authentication method that provides an additional layer of security for card transactions. Learn more [here](https://dev.synctera.com/v1/docs/card-3ds).

#### ACH Disputes API Updates
The Disputes API and the Synctera Console were updated to make it easier to submit and manage ACH disputes. Additionally, customers can initiate processes to stop future payments or begin ACH returns.

#### Address Verification Service (AVS) Extension
End users are allowed to add multiple addresses, rather than just a single address, for the Address Verification Service (AVS) validation that occurs during card transaction processing.